TikTok
2023 - Now
MAJOR PROJECTS
Consumer Experience, Promotions and coupons, Free shipping engagement, Seasonal campaign events (eg. Black Friday)
ROLE
Design Lead
PLATFORMS
Native app
RESPONSIBILITY & ACHIEVEMENT
Leading design to enhance TikTok Shop's user experience, making it easy-to-use and loveable. By optimizing promotions and coupon experience, I’m helping establish TTS as a go-to shopping platform. Despite being a latecomer to eCommerce, TTS has built a loyal customer base, driving significant user growth.
DoorDash
2022 - 2023
MAJOR PROJECTS
Consumer Experience, Money/Financial products (DoorDash Rewards Hub Experience, Gift Card)
ROLE
Staff Product Designer
PLATFORMS
Web & Native app
RESPONSIBILITY & ACHIEVEMENT
Leading design to drive the enhancement of the customer experience through design initiatives focused on money products
eBay
2019 - 2022
MAJOR PROJECTS
Buy It Now, Best Offer, Checkout with eBay, Order Detail, Buying in different currency, Split payment and more,
ROLE
Design Lead, Manager
PLATFORMS
Web & Native app (iOS/Android)
RESPONSIBILITY & ACHIEVEMENT
I led a team and was hands-on in designing a holistic E2E buying experience, including the cart, checkout, and post-transaction aspects such as confirmation, order details, and rewards. Our goal was to make the experience easier, faster, and more intuitive. We didn't just focus on solving current problems, but also aimed to create scalable designs that would last long-term, leveraging systematic thinking.
SAP
2016 - 2019
MAJOR PROJECTS
SAP Fiori Design (Design system for iOS/Android), Analytics design, Asset manager app
ROLE
Senior Product Designer
PLATFORMS
Web & Native app (iOS/Android)
RESPONSIBILITY & ACHIEVEMENT
I led to create the design system for native Android that includes a wide variety of UI components and patterns enabling our client companies to solve their business problems by leveraging our design system to apply their design needs. It presents deep understanding of business users’ needs and meets requirements from diverse contexts from B2B and B2C.
Side Projects
2014 - 2016 (includes individual case studies and thesis project)
MAJOR PROJECTS
MEGO, swiPay, m o o d, RAIN, Roundup Rally
ROLE
Project Lead & Design Lead
PLATFORMS
Native app, Installation, Game exhibition, Cloud web service, Digital product
RESPONSIBILITY & ACHIEVEMENT
I have completed a dozen of individual projects to explore the imaginative use of communications technologies — how they might augment, improve and delight people's lives. It provided me with an appetite and evolving knowledge of emerging technologies, platforms, and formats in the evolving media landscape. These are the areas I played with:
- Creative Coding
- Interaction Design
- Internet of Things
- Physical Computing
- Circuit Design
- Digital Fabrication
- Rapid Prototyping
Samsung Elec.
2006 - 2014
MAJOR PROJECTS
Smart Kitchen, Next European Appliance
ROLE
Product Designer
PLATFORMS
Digital Product & Native app
RESPONSIBILITY & ACHIEVEMENT
I designed and shipped +10 digital products worldwide. One of the major areas was to build envisioning products that are enabling seamless connectivity between multiple home products(mobile apps and home appliances products) and improving user's home experience.